{"id":232,"date":"2016-03-10T01:48:06","date_gmt":"2016-03-10T01:48:06","guid":{"rendered":"http:\/\/tn.joomexp.com\/wordpress\/wordpress-metrics\/?page_id=232"},"modified":"2022-05-18T19:39:14","modified_gmt":"2022-05-18T19:39:14","slug":"pixl-faqs","status":"publish","type":"page","link":"https:\/\/10.19.3.33\/product\/pixl-faqs\/","title":{"rendered":"PixL FAQs"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1516642932502{margin-top: -100px !important;}”][vc_column][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJoZWFkZXItaW1hZ2UlMjIlM0UlMEElMjAlMjAlM0NkaXYlMjBjbGFzcyUzRCUyMmhlYWRlci10ZXh0JTIyJTNFJTBBJTIwJTIwJTIwJTIwJTNDaDElM0VTY3JhYXdsJTIwUGl4TCUyMEhlbHAlMjBEZXNrJTNDJTJGaDElM0UlMEElMjAlMjAlM0MlMkZkaXYlM0UlMEElM0MlMkZkaXYlM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][cms_heading sep_type=”none” title=”Frequently Asked Questions” color_title=”#3759c1″][vc_column_text]<\/p>\n
[\/vc_column_text][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyY21zLWRpdmlkZXIlMjBkaXZpZGVyLXZlcnRpY2FsJTIyJTNFJTBBJTNDc3BhbiUyMGNsYXNzJTNEJTIybGluZSUyMGRpdmlkZXItbGluZS0xJTIyJTNFLSUzQyUyRnNwYW4lM0UlMEElM0NzcGFuJTIwY2xhc3MlM0QlMjJsaW5lJTIwZGl2aWRlci1saW5lLTIlMjIlM0UtJTNDJTJGc3BhbiUzRSUwQSUzQ3NwYW4lMjBjbGFzcyUzRCUyMmxpbmUlMjBkaXZpZGVyLWxpbmUtMyUyMiUzRS0lM0MlMkZzcGFuJTNFJTBBJTNDJTJGc3BhbiUzRQ==[\/vc_raw_html][vc_tta_accordion c_position=”right” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”PixL Account Basics” tab_id=”1485882287177-a1fac81e-5b05″][vc_toggle title=”1. I created a new account but I still can\u2019t log in, why?” size=”sm” custom_font_container=”tag:h6|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558112705-e92adb66-bdc3″]After registering, you should have received an e-mail confirming your registration. Open that e-mail and click on the provided link to complete the registration process. If you have not received the e-mail, please check your spam folder or contact us to help resolve the issue.[\/vc_toggle][vc_toggle title=”2. Scraawl does not accept my password. What should I do?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558146907-a86b1610-4405″]Make sure your password is at least 8 characters long and contains at least one letter, one number, and one of the following special characters: ! @ * # $ _% ^[\/vc_toggle][vc_toggle title=”3. I forgot my password. What should I do?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558144858-54e4221f-8b49″]Use the Forgot password?<\/strong> link on the Scraawl home page, and follow the instructions to reset your password.[\/vc_toggle][vc_toggle title=”4. How do I close or delete my Scraawl account?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1485558144035-72869cfb-0b65″]Go to your My Profile<\/strong> page and click on the Delete Scraawl Account<\/strong> button at the bottom of the page.[\/vc_toggle][vc_toggle title=”5. How can I get started with a PixL account. Is there a free option?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1538432635616-790fcb22-38f3″]If you would like to try PixL, please get in touch through our Contact<\/a> page. There is no free option, but we do offer PixL demos for those interested.[\/vc_toggle][vc_toggle title=”6. What image and video formats are supported by PixL?” size=”sm” custom_font_container=”tag:h6|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” el_id=”1539795286513-53a2e742-d171″]Almost all standard video and Image file types are supported in PixL. A complete list of image and video file formats supported by PixL is provided below:<\/p>\n